The main topic of conversation in the office recently (other than day to day stock finance) has been the next phase of our IT project, as we have been playing host to our overseas-based software development team in our office for a number of days, whilst they are on a visit to the UK.
We posted back in November that the first iteration of our bespoke client trade portal App was live and since that time we have continued to add new and existing clients onto the App. Our desktop or smart phone-based App allows clients to monitor their revolving stock finance facilities in real-time. We’ve been delighted with the engagement and enthusiasm shown towards the App by many of our clients, and we are working on a number of additional upgrades that will add even greater functionality over the coming months. After so much effort by so many people, it’s been great to see the App in action and assisting our clients with growing their businesses across all kinds of sectors.
In parallel to the client-side portal, our internal CRM system is continuing to receive big upgrades. We are now at the point where our invoicing and statement generation is fully automated. For a revolving stock finance business like ours, the time saving in terms of people-power in this area are huge, and as more time is freed up by these automations we are able to focus our human resources on the specific needs of existing and new clients, rather than being bogged down in paper work. We are now working on adding various API based plugins to allow the system to interface with a number of third party data sources, which will open up a whole new tier of functionality. Exciting times.